Help & Support
Contact Support
Ran into an issue? Have a brilliant idea? We're all ears.
📞 Contact Support: We're Here for You
Dopamind is built by a team of developers who care deeply about neurodiversity. We know exactly how frustrating it is when an app glitch interrupts your flow.
So, here is our promise: You won't find cold robotic responses here. Only real, empathetic humans.
1. Fastest Way: In-App Feedback (Coming Soon)
If you encounter a bug or suddenly have a "wouldn't it be cool if..." idea, tell us directly inside the app.
- How to: Go to Settings -> Send Feedback.
- Or: Just tell the AI in the chat: "I think this feature is a bit clunky..."
- (Yes, our AI will automatically tag serious feedback like this and push it to the dev team.)
💡 Why is this better? Because it automatically attaches your device model and system version. This helps us pinpoint bugs much faster without you having to explain everything.
2. Email Support
For complex issues like accounts, subscriptions, or refunds, or if you just want to share your story with us.
- 📧 Email: [email protected]
- Response Time: We usually reply within 48 hours (Weekends might be a bit slower—we need to recharge our batteries too 🔋).
Rest Assured: If you have an issue with a subscription refund, as long as it's within the policy period, we won't give you a hard time. We want you to stay because you love the app, not because refunding is a hassle.
3. Join the Community
Want to see how other ADHDers use Dopamind? Or witness the daily struggles of our developers?
- Twitter / X: @DopamindAI (Get the latest updates and tips)
- Discord: Dopamind
Here, every single one of your "wild ideas" will be taken seriously.
4. Quick Fixes
Before contacting us, try these two "Universal Restart Methods"—they solve 90% of issues:
- Data not syncing? Pull down to refresh the page, or check your internet connection.
- App frozen? Force close the app and reopen it.
Don't be shy. Dopamind is a growing product. Every piece of feedback you give helps it understand you better.
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